Gismod Mindset

Mission

• Putting end-consumers into the heart of our business with ensuring our brands fully satisfy their taste and/or quality expectations.
• Implementing collaborative partnerships with our retailers with full of commitment, timely availability of goods, and sharing product & business knowledge for a value-added relationships.
• Building trust-based and long-standing partnerships with our principles with ensuring win-win cooperation.
• Investing in our employees, who are the leaders and drivers of our success with full of positive mindset.
• Continuously improving and redefining our operations by bringing in technology and solutions.

Trust

• Trust is at the centre and heart of our business
• Each member believes him/herself to service excellence to customers
• Each member has strong willingness to inoculate trust to the team

Respect

• We are all one team
• We show respect to ourselves to customers and to principles
• We listen and then act

Openness

• We openly share what we think within the ethic scope
• We encourage team members, customers and principles in providing transparency to our business
• Conflict is brought out into the open and dealt with constructively until all members are satisfied with the result

Teamwork

• All team members have strengths which we value and use whenever possible
• We work with one another without manipulation
• We work with one another with enthusiasm and team spirit

Recognition

• All member successes are celebrated within the team
• Good faith of our principles and customers is thanked every time
• We all pay tribute to the back of our colleagues

Professionalism

• We never talk about people behind their backs
• We pride what we act, not to say
• We do not upset one another intentionally, always endeavoring to present negative feedback constructively

Continuous Improvement

• All opportunities for learning are pursued
• We are responsible to improve ourselves to exceed our customers’ needs
• What we know and learnt, we share to improve our team